Loos Coffee
Support
We answer every day, 7:00 to 22:00 Mogadishu time. Have your pickup code ready and we will find your order at once.
Effective: 16 August 2026
Reach us
Common questions
- My EVC Plus payment did not confirm: if the money left your account, message us with the pickup code and the payment time. The shop checks the merchant account and confirms your order.
- I want to cancel: while the order is queued, tap Cancel this order in the app. After the barista starts, ask at the counter.
- My drink was wrong: tell the staff before you leave and we remake it or refund it.
- Loos missing: Loos (reward points) arrive when the order is collected. If one is missing a day later, message us with the pickup code.
Your data
Privacy policy: https://loos.coffee/privacy. Terms, cancellation and refunds: https://loos.coffee/terms. Delete your account: https://loos.coffee/delete-account. Security issues: support@loos.coffee.
Loos Coffee
Taageero
Maalin kasta waan jawaabnaa, 7:00 ilaa 22:00 waqtiga Muqdisho. Koodka qaadashada diyaari, dalabkaaga isla markiiba waan helaynaa.
Waxay dhaqan galaysaa: 16 Agoosto 2026
Nala soo xiriir
Su'aalaha caadiga ah
- Lacag bixintayda EVC Plus ma xaqiijin: haddii lacagtu kaa baxday, fariin noo soo dir koodka qaadashada iyo waqtiga lacag bixinta. Dukaanku wuxuu hubiyaa akoonka ganacsiga, dalabkaagana wuu xaqiijiyaa.
- Waxaan rabaa inaan joojiyo: inta dalabku safka ku jiro, app-ka ku taabo Jooji dalabkan. Kadib baristahu bilaabo, miiska ka weydii.
- Cabitaankaygu wuu khaldanaa: shaqaalaha u sheeg ka hor intaadan bixin, waan dib u samaynaynaa ama waan celinaynaa.
- Lows maqan: lows-ku wuxuu yimaadaa marka dalabka la qaato. Haddii mid maqan tahay maalin kadib, fariin noo soo dir koodka qaadashada.
Xogtaada
Siyaasadda sirta: https://loos.coffee/privacy. Shuruudaha, joojinta iyo lacag celinta: https://loos.coffee/terms. Tirtir akoonkaaga: https://loos.coffee/delete-account. Arrimo amni: support@loos.coffee.