Loos Coffee
Delete your Loos account
You can delete your account and the personal data linked to it at any time. Two ways, both free.
Effective: 16 August 2026
In the app (fastest)
Open Profile, tap Delete my account, tap Send code, enter the code we text to your number, then tap Delete for good. Finish or cancel any open order first.
By request
What is deleted
Your phone number, name, sessions, sign-in codes, notification subscriptions, peanuts, and your friend code. Orders lose your name, cup name and paying number.
What is kept and why
Order records without your identity (drinks, store, time, amounts) for up to 5 years for accounting and disputes, and the paying number of an order with a refund still owed until the refund is done.
Timing
In-app deletion is immediate. Requests made here are completed within 7 days after we confirm the number by a text code, and we confirm by message when it is done.
Loos Coffee
Tirtir akoonkaaga Loos
Wakhti kasta waad tirtiri kartaa akoonkaaga iyo xogta shakhsiga ee ku xiran. Laba siyaabood, labaduba bilaash.
Waxay dhaqan galaysaa: 16 Agoosto 2026
App-ka dhexdiisa (ugu dhaqsaha badan)
Fur Akoon, taabo Tirtir akoonkayga, taabo Dir kood, geli koodka aan lambarkaaga u soo dirno, kadibna taabo Tirtir gebi ahaanba. Marka hore dhammee ama jooji dalab kasta oo furan.
Codsi ahaan
Waxa la tirtirayo
Lambarkaaga taleefanka, magacaaga, fadhiyada, koodadka gelitaanka, rukunnada ogeysiiska, lows-kaaga, iyo koodkaaga saaxiibka. Dalabyadu waxay lumiyaan magacaaga, magaca koobka iyo lambarka bixiyay.
Waxa la hayo iyo sababta
Diiwaanka dalabyada oo aan aqoonsigaaga lahayn (cabitaanno, dukaan, waqti, lacago) ilaa 5 sano xisaabaad iyo khilaafaad awgood, iyo lambarka bixiyay ee dalab lacag celin weli lagu leeyahay ilaa lacag celintu dhammaato.
Waqtiga
Tirtiridda app-ka isla markiiba ayay dhacdaa. Codsiyada halkan laga sameeyo waxaa la dhammeeyaa 7 maalmood gudahood kadib markaan lambarka ku xaqiijinno kood fariin ah, fariin ayaanan kuu soo dirnaa marka la dhammeeyo.